How can we help?
Find answers about our services, billing, campaigns and hosting below. If you can’t find what you need, our support team is one email away.
Your account strategist
Contact your dedicated strategist directly for campaign changes and reporting questions.
Priority handling
Put “URGENT – Site down” in your subject line and we’ll prioritize it immediately.
General
How much should I spend on Google Ads?
It depends on your industry, competition and goals. During the audit we estimate realistic cost per click and conversion volume, then recommend a starting budget that can produce meaningful data within the first 30 to 60 days.
How quickly will I see results?
Paid search can drive traffic the day campaigns launch. Most accounts reach stable, optimized performance within 60 to 90 days as we gather conversion data and refine keywords, bids and ads.
Do I own my Google Ads account?
Yes. Campaigns run in your account and you keep full access to all data, history and assets, whether or not you continue working with us.
Do you require long-term contracts?
No. We work month to month after an initial onboarding period, because we would rather keep clients through results than through paperwork.
Where are you located?
Our office is at 6701 Corporate Dr, Ste N, Johnston, Iowa. We work with clients across the United States remotely.
Google Ads
Which campaign types do you manage?
Search, Shopping, Performance Max, Display, YouTube video and Demand Gen campaigns, plus remarketing. We recommend the mix based on your goals and budget.
How do you track conversions?
We set up conversion tracking with Google Ads, Google Analytics 4 and Google Tag Manager, including form submissions, calls, purchases and offline conversions where possible.
How often do you optimize campaigns?
We review accounts several times a week and make structured optimizations weekly, covering search terms, bids, budgets, ads and audiences.
Can you take over an existing account?
Yes. We start with a full audit, keep what is working, and restructure what is not, without losing your account history.
What reports will I receive?
You receive a monthly performance report covering spend, conversions, cost per acquisition and return on ad spend, plus a summary of changes and next steps.
Billing
How are your fees structured?
Management fees are a flat monthly fee or a percentage of ad spend, depending on account size. Your proposal lists all fees clearly before you sign.
Is ad spend included in your fee?
No. Ad spend is paid directly to Google from your own payment method. Our management fee is invoiced separately.
When am I invoiced?
Management fees are invoiced monthly in advance. Setup or onboarding fees, if any, are invoiced at the start of the engagement.
How do I cancel?
After onboarding, you can cancel with 30 days’ written notice by emailing admin@nostrallc.com.
SEO
How long does SEO take to work?
SEO is a long-term channel. Technical fixes can show impact within weeks, while meaningful ranking and traffic growth usually takes three to six months.
Do you guarantee first-page rankings?
No reputable agency can guarantee rankings because search engines control their algorithms. We commit to proven best practices and transparent reporting.
Do you offer local SEO?
Yes. We optimize your Google Business Profile, local citations, reviews strategy and location pages to help you appear in local search and Maps.
Web hosting
What is included in managed hosting?
SSL certificates, daily backups, uptime monitoring, CDN, security patches and software updates, plus support from our team.
Can you migrate my existing website?
Yes. We handle the migration from your current host, including files, databases, email settings and DNS, with minimal downtime.
What should I do if my site is down?
Email admin@nostrallc.com with “URGENT – Site down” in the subject line. Hosting outages are handled with top priority.
Do you provide business email?
We can set up and manage business email through Google Workspace or Microsoft 365 on your domain.
Still need help?
Send a support request and include as much detail as you can, such as your account name, website and screenshots of any errors.